SHIPPING INFORMATION
WE CURRENTLY SHIP EXCLUSIVELY TO THE UNITED STATES.
Currently at Home Chic Home, we do not ship to international locations although we hope to do so in the future. We also do not ship to any PO Boxes or APO Boxes. All orders must have a physical address in order to ship the merchandise. We apologize for any inconvenience.
SHIPPING FEES:
Shipping fees are added to the order total of all orders placed. All shipping and handling rates are an accurate reflection of the rates Home Chic Home incurs from our shipping partners. Orders are safely packaged to ensure that the highest expectations are met and then shipped via USPS, UPS or FEDEX.
LEAD TIMES:
For items that are in stock, shipping will be within 3-5 business days arriving in an estimated 7-10 business days.
For PRE-ORDER items, shipping will take place once item is in stock. Please note that you will still be charged for the item once the order is placed upon check-out. Once the item has shipped, you will receive an email with the tracking information of the shipment.
All drop ship items are estimated to ship within 1-3 weeks and can have longer lead times. Please note that you will receive multiple shipments if your order includes both in stock and drop ship items. Drop ship items are shipped directly from our vendors. They include:
- All Ginger and Temple jars
- All Lighting
- All Stools and & Accent tables
- All Mirrors
- Select Decor
- Select Vases
- Select Bowls
Furniture Shipping
Many of our furniture items will be delivered third-party by a delivery service provider during their weekday operating hours. Once ready to be delivered, a local delivery carrier agent representative will reach out to you directly to schedule a time that works for you to deliver your piece.
We ask that you take the time to review your delivery upon its arrival and provide a signature upon receipt. If the packaging or the item has obvious damage or is otherwise incorrect, refuse the shipment and mark the Bill of Lading packing slip as “damaged."
If you have any questions about how your furniture item will be shipped and delivered, please email our Customer Care team at homechichomecollections@gmail.com.
Premium White Glove Delivery
Due to the size, weight and/or fragile nature of certain furniture items, Premium White Glove Delivery is required. This includes in room placement, including 30 minutes of light assembly, up to one flight of stair carry. Removal of debris and clean the area so you can enjoy your Home Chíc Home purchase right away!
PO Boxes and APO Boxes
We do not ship to PO or APO Boxes at this time. All orders must be shipped to a physical address.
Pre-Ordered Items/Product Availability
Our team works hard to update our site often to reflect the most accurate product inventory information and estimated shipping timeframes. Changes to an estimated shipping timeframe attributed to a delay in production may occur and are subject to change. We will notify you of any changes to the item(s) in your order and ship any available items.
Pricing Policy
All prices are in US dollars and are subject to sales tax in accordance with state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items. Home Chíc Home has made every effort to ensure accurate information is presented on our website; omissions and errors are subject to correction.
Lost or Stolen Orders
Unfortunately, in the case of theft, we do not accept responsibility. Should your order be lost or stolen after it has shipped, you will need to file a claim directly with the carrier.
Expedited Shipping
Unfortunately, we’re currently unable to offer expedited shipping on all orders.
Due to current circumstances with the COVID-19 pandemic, delayed shipping times may occur. Thank you for your patience and understanding at this time.
To view all shipping details and policies, visit our Shipping Policies page or contact Customer Service at HomeChicHomeCollections@gmail.com.
